Case Studies | FundRaiser Basic

"You will be proud of me. I managed to figure out the import. ... I have always been "manual shy" because the wording and lingo always raised more questions than it answered. Yours is definitely different. I could really understand it. The import wizard also made it very easy."

-- Bonnie W., St. Michael's Academy, Texas

CrossTalk TV & Radio

Caleb and Jennifer Weiss of Cross Talk TV and Radio About 10 years ago, key members of CrossTalk ministry took a step back from their work, and realized they weren’t getting where they wanted to go. “We had a lag of four to six weeks in responding to people who contacted us. When we got around to contacting them they were irritated and didn’t care anymore. We were failing,” says Caleb Weiss, Development Director. CrossTalk uses radio, television and internet as a major part of their outreach ministry.

Caleb knew that donor management software could help, but theirs was more of a liability. “We had some kind of membership tracking software at that time. It took more work to use than it saved. We were also using several Excel spreadsheets. We needed a software product that would help us do our job without having to put so much into it.”

Tennessee Literacy Coalition

Erin Tyrell and Suzy Newton of Tennessee Literacy Coalition

Four years ago, Tennessee Literacy Coalition needed a system to better organize their donor information. “We had a series of spread sheets. They were the only tools we had. We had no system at all,” says Suzy Newton, Executive Director for the Coalition. The Tennessee Literacy Coalition is a statewide organization focused on helping adults with limited literacy skills.

Interfaith Outreach Association

Bev Maslow

Mailing list help needed

The mailing list was in major need of upkeep at Interfaith Outreach Association when Beverly Maslow was hired as Executive Director. “We needed to get things in order,” she remembers. Interfaith Outreach Association serves as a catalyst to bring the faith community together to provide help and hope to people in need in Central Virginia.

Lutheran Mideast Development

Kurdish Girl When Jan began work at Lutheran Mideast Development, she urgently needed a low cost, easy-to-use database. The one the organization had been using was a custom written program with no support or HELP file to get it running again. Now, it was couldn't be accessed or fixed, due to a computer crash, lack of HELP files or in-person support.

Lutheran Mideast Development ministers to the Kurds in Turkey. The organization’s work focuses on Kurdish women and children who have been impacted by war. Lutheran Mideast Development is a FundRaiser Select user who started out with FundRaiser Basic.

American Bear Association

American Bear Association logo

When Carolyn Malcolm became Program Coordinator for the American Bear Association, its membership numbers were not increasing. “Our membership numbers were holding fairly steady, but they weren’t increasing like they should have been. New members were replacing ones that didn’t renew. The problem was that we didn’t have a renewal system in place. People didn’t know to renew so we were loosing too many old members,” recalls Carolyn.